FAQs

FREQUENTLY ASKED QUESTIONS

Being an open source platform, Med2X provides higher degree of flexibility to users for running day to day administrative tasks online. Basically, Med2X has been designed and developed for reducing the overall costs of operating businesses and at the same time enhancing quality of patient care services. Apart from being flexible, the program is highly scalable and comes standard with seamless reporting feature.
We value the security of client data and to that effect, Med2X has advanced security features. So, you need be rest assured of the security of your patient, empoloyee and financial transactions data. The Med2X program has:

1.Highest level of robust data protection because of SSL/TLS encryption feature which makes it extremely difficult for unauthorized persons to get access any information relating to your patients or financial transactions. These also include data transfers.

2.Med2X management software is in accordance with the standards set by the NABH.

3.Even if any unauthorized person tries to access patient or financial information, the system has an in-built feature to monitor your account which will prevent leak of any details and thus, ensure that the data doesn’t go in the wrong hands.

At Med2X, we have a team of highly qualified, experienced and dedicated team of professionals that has the expertise to solve any kind of problems faced by our valued customers. Our support services can be accessed round the clock online should you face any problems. Hence, when you need help, you can call on us anytime!
Yes, You will have your own database which will be separate from other customer databases. No unauthorised persons can access your data, only you or an authorized person(s) from your staff will be able to access your business data.
Yes. If you have an internet connection, you can create your own login and protect with a password. You or your authorised employees can easily access the program from anywhere across the globe without any kind of limitations or restrictions to different system functionalities. During the course of practice, if you experience some disaster in your office, whether natural or manmade, you or your employees can perform administrative tasks from even remote places until such time when you or they can return to office.
Yes. The Med2X program allows users to add numerous clinics to it. In fact, such a proposition may also give you the advantage of managing several clinical locations on one single platform.
A minimum internet connection speed of 2Mb/s could be enough for operating Med2X system in your centralized office location. We recommend that you go for a fibre connection as it will be ideally suited for Med2X operations. To make an informed decision regarding how much internet connection sped will suffice, you can make use of the link https://www.speedtest.net and activate line test. This way you may know the required speeds for download as well as the upload of internet connection.
Yes. For Med2X system, you can get free demo as well as trial so that you can try to operate it by yourself. Our professional will set the Med2X program on computer in your office and you can judge its performance on your own. You can even get answers for any type of questions which you may have for getting doubts cleared prior to installing the Med2X system. We will be happy to assist.

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CANADA Office

Webmyne Systems Inc
6-103, 2600 Skymark Avenue
Mississauga, ON L4W 5B2
Canada
Phone: +1 (905)625-0044
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Webmyne Systems Pvt. Ltd.
702, Ivory Terrace
Opp. Circuit House, R. C. Dutt Road
Vadodara- Gujarat - India
Phone : 91-265-2336907
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